We welcome your suggestions, and we're especially excited when those suggestions help us improve Lineardraft!
The below articles tell you how you can suggest a new feature, improvement, or change to Lineardraft and its design catalogues, and what happens next.
Software Suggestions
If you want to suggest a new feature or change regarding Lineardraft Core, Plugins, or Desktop, simply submit a ticket and select ‘Suggest a New Feature’ as the ‘Type’. All you need is the User Role, assigned to your User Account.
There’s a full guide for how to suggest a new feature including the minimum requirements here.
Once the ticket is processed by our change management team as a feature or change suggestion, it gets added as a change card to our Lineardraft Software Roadmap in the ‘Suggested’ section.
From here you can track the progress of the change card through the following stages:
- Suggested – our change management team have reviewed the suggestion and added it to our roadmap; now it needs your votes and feedback!
- Under Consideration – we now have an understanding of the value of the suggestion. So it's able to be considered in more detail by our technical team you should continue to vote so we can continue to build a picture of its importance.
- Information Required – upon review, our technical team needs your expert industry insight to progress further with our investigations; we'll post an update on the change card asking users to respond to an information request.
- Working On It – the technical team are implementing your request; we will post updates to the change card to give you an idea of when you can expect it to be released.
- Released – the new feature/change request has been included in a software release; we will provide a link to the release notes on the change card.
- Rejected – the feature will not be considered any further by our team. We will provide a reason why as an update on the change card. For more information about why a feature may be rejected, please read this article.
More info: Once your suggestion has been added to the roadmap your ticket will be resolved, and you will be automatically notified whenever there's an update posted to the change card.
Catalogue Suggestions
If you want to suggest a new feature or make a change request regarding one of our design catalogues, simply submit a ticket and select ‘Suggest a Catalogue Change’ as the ‘Type’. You will need either the User Role or Engineering Administrator role assigned to your User Account to be able to do this.
There’s a full guide for how to suggest a catalogue change including the minimum requirements here.
Once the ticket is processed by our change management team as a feature or change suggestion, it gets added as a change card to our Lineardraft Catalogues Roadmap in the ‘Validating’ section, while our specialist engineers get to work investigating the request.
From here you can track the progress of the change card through the following stages:
- Validating – our change management team has reviewed the suggestion and added it to our roadmap. We encourage adding any and all additional insights to the change card while our team get to work investigating your request.
- Information Required – upon review, our technical team needs your expert industry insight to progress further with our investigations; we'll post an update on the change card asking users to respond to an information request.
- Working On It – the technical team has done the research and figured out what is needed to action your request. They are now actively working on implementing the change; we will post updates to the change card to give you an idea of when you can expect it to be released.
- Released – the addition/change has been included in a catalogue release; you can find release notes for all your design catalogues in Lineardraft Desktop.
- Rejected – the change will be not be considered any further by our team. We will provide a reason why as an update on the change card. For more information about why a suggestion may be rejected, please read this article.
More info: Once your suggestion has been added to the roadmap your ticket will be resolved, and you will be automatically notified whenever there's an update posted to the change card.